Politique d’expédition

Processing time

Orders are processed within 1-3 business days after payment confirmation. Orders are not shipped on weekends or holidays.

Shipping rates & delivery times

Shipping charges are calculated and displayed at checkout. Estimated delivery typically takes 6-10 business days depending on destination and method selected.

Order tracking

Once your order ships, you'll receive a confirmation email with a tracking number.

International shipping

We currently ship to [LIST COUNTRIES/REGIONS]. International orders may be subject to customs duties and taxes, which are the customer's responsibility.

Shipping delays

JEMALEE is not liable for delays caused by the carrier, customs, weather, or other events outside our control.

Lost or stolen packages

If tracking shows delivery but you haven't received your package, contact us at benjasowllc@outlook.com within 7 days so we can investigate with the carrier.